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Oldturtle Dev Labs
EasyHelp: Support Tickets System

EasyHelp is a light module for Dotnetnuke portals that manages customers support requests. It offers a requests management (Trouble Ticketing) and allow your visitors customers to easily create new tickets and review their requests details / status. EasyHelp provides all that you need to have a Help Desk dotnetnuke module and a productive support staff.

Features:
  • Manage Operators, Customers, Categories, Status, Templates and more;
  • Create and assign task and track spent time;
  • Full use of .resx files for 100% language support;
  • Allow your registered visitors / users to create requests easily;
  • Charting and Reports with statistics;
  • CSS driven for maximum customization;
  • Three skins included;
  • Download DEMO version before you buy!

and much more! Click the link below for online Demo, downloadable Demo PA or to buy EasyHelp:

Go to EasyHelp Page!

OldTurtle Dev Labs Team

We are an emerging and vibrant IT services company located in Milan, Italy, offering an unique range of services in Offshore Custom Development, Projects Analysis & Consulting, Application Maintenance and IT Outsourcing. Focused on building critical business products for the web, we provide High Quality and Cost-Effective solutions to meet your needs. OldTurtle group can count on various business relationships with customers worldwide and strong partenrships with other software companies for important projects and ventures.

Click here to contact us

Find more modules for your portal
DotNetNuke MarketPlace
POP3 Email Add-on

New!

A new add-on for our EasyHelp module, that will allow new tickets to be automatically generated by parsing the email messages sent by your customers! 

Learn more !
Support
If you need support on one of our products, please check our forum. You can make a new post and describe the problem: our support team will help. Otherwise, use the Contact Us page to send us an email.

Visit OldTurtle Forum
Contact Us!

Feel free to contact us to discuss your bespoke software and \ or web design requirements.

Contact Us!

DotNetNuke Framework

DNN based websites allows authors to easily update content using a common web browser, without knowing HTML language. These solutions are highly scalable as custom modules can be integrated with the existing framework.

Dotnetnuke Official Website

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