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Download Module & Docs Overview Easy Installation in your Portal Friendly Interface Operators and Support Teams Support Tickets and Tasks Contracts and SLA settings Configure your Helpdesk and CRM Email Notifications and Alerts CRM: Contacts and Companies Attachments Manager Add your customizable fields Show and Hide fields as you wish Transform POP3 email into Tickets Knowledge Base Statistics and Charts Full localization and CSS support

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Click here to access our e-commerce and activate your Freeware edition of BizSuite. Download the PA, install it in your portal and you're ready to go.

Transform Incoming Emails into Tickets

If you do not want your customer to access your portal to create new Support Requests, you can simply publish an email address of your company (such as support@mycompany.com), and set up BizSuite to check that address for incoming emails.

According to settings and rules, BizSuite’s POP3 utility will parse the emails received and transform them into New Support Requests or into New Comments to an existing support requests. You can restrict this process to email coming from existing customers or instruct BizSuite to delete (or not) emails that are not related to support requests.
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