Live Demo

Try before you buy!

Why purchasing something you could not try before? Download our FREE or start a TRIAL edition; there is no data loss or re-install if you decide to purchase a license at a later time!


Download Module & Docs Overview Easy Installation in your Portal Friendly Interface Operators and Support Teams Support Tickets and Tasks Contracts and SLA settings Configure your Helpdesk and CRM Email Notifications and Alerts CRM: Contacts and Companies Attachments Manager Add your customizable fields Show and Hide fields as you wish Transform POP3 email into Tickets Knowledge Base Statistics and Charts Full localization and CSS support

Download Free Edition

Click here to access our e-commerce and activate your Freeware edition of BizSuite. Download the PA, install it in your portal and you're ready to go.

Show And Hide Fields

In the Preferences page, all the fields of the Ticket Creation page and Ticket details page can be set as non visible, visible or read-only.  Each field can also be set as “mandatory”, which will force the user to input a valid value for the field, before the form can be saved. In this way you can, for example, force your customer to add critical information at the moment of the creation of the support request, without the need of your Operators to ask for those information in a second time.  
Close

Log In

Enter Remind password

Type your e-mail address and we'll send you new password

Submit