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Download Module & Docs Overview Easy Installation in your Portal Friendly Interface Operators and Support Teams Support Tickets and Tasks Contracts and SLA settings Configure your Helpdesk and CRM Email Notifications and Alerts CRM: Contacts and Companies Attachments Manager Add your customizable fields Show and Hide fields as you wish Transform POP3 email into Tickets Knowledge Base Statistics and Charts Full localization and CSS support

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Friendly User Interface

Dashboards offer a complete view of the current status of the support and customers. There is a specific dashboard for Operators and a specific dashboard for Administrators. The “My Recent” and “Quick Search” tools have been introduced to allow your Operators to fast access Contacts, Companies, Tickets and Tasks.






An help tool tip has been added to all the fields of the module, to help you, your Operators and your Customers to easily understand what they need to type in each field. You can customize all the labels and the help text by using the common Dotnetnuke language tool.








The tabbed panels help to regroup a large amount of information in a single page, without the need of time consuming navigation among many sub pages of the module.












Big buttons and logic icons have been used to allow quick identification of the functions needed, for Customers, Operators and even Administrators.
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