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Download Module & Docs Overview Easy Installation in your Portal Friendly Interface Operators and Support Teams Support Tickets and Tasks Contracts and SLA settings Configure your Helpdesk and CRM Email Notifications and Alerts CRM: Contacts and Companies Attachments Manager Add your customizable fields Show and Hide fields as you wish Transform POP3 email into Tickets Knowledge Base Statistics and Charts Full localization and CSS support

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Click here to access our e-commerce and activate your Freeware edition of BizSuite. Download the PA, install it in your portal and you're ready to go.

Knowledge Base

BizSuite comes with its own Knowlege Base tool to supply your customer with a library of articles with solutions to common problems and questions about the products or service that your company is selling. Often, this module can be used as a Frequently Asked Questions repository. Administrators can add edit or delete categories for the KB and also promote Operators to be able to publish KB articles. A search utility and a tree view with categories will help your visitor to quickly find a solution without the need of opening new Support Tickets.

Operators can also attach files to the single articles, making these available for download to your visitors or customers.
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