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Oldturtle Dev Labs
EasyHelp Support Tickets Manager

EasyHelp is a light module for Dotnetnuke portals that manages customers support requests. It offers a requests management (Trouble Ticketing) and allow your visitors customers to easily create new tickets and review their requests details / status. EasyHelp provides all that you need to have a Help Desk dotnetnuke module and a productive support staff.

Registration required

You need to register/login  in order to use EasyHelp online Demo. Plese click 'Register' at top of this page. Registration is free and takes less than one minute.

Online Demo Notes (vers 1.1.3)

You will need to register in order to access the Online Demostration. As visitors are allowed to freely input text and data, we remind you that content is "public" and IPs are therefore logged.

Notes:

  • You can use your account to create and review new support requests. Just navigate to the Online Demo page and click 'Create New Ticket'.
  • To login as Technicians, please use one of the following accounts (username / password):
    - operator1 / operator1
    - operator2 / operator2
    - operator3 / operator3
  • Some options of the Administrator Panel are set in read-only in order to prevent bad configurations by visitors.


If you enjoyed our Online Demo, download EasyHelp PA and see it in action in your dotnetnuke portal! Use the link on the right in this page.

Buy Source code of EasyHelp
Do you need to customize EasyHelp in order to follow the specific workflow of your company? Do you need to store your custom data?
You can buy the visual basic .net source code (Visual Studio 2005) for EasyHelp on Snowcovered.com. Just click the link below:


Buy Source code on Snowcovered.com


Remember to check the EULA files contained in the downloaded package.
POP3 Email Add-on

New!

A new add-on for our EasyHelp module, that will allow new tickets to be automatically generated by parsing the email messages sent by your customers!

Learn more !
Requirements
EasyHelp requires dotnetnuke 4.5.2 version or higher  using Microsoft SQL Server 2005 and 2000.
Current Version
1.1.3 30/11/2007

Documentation
Click here to download EasyHelp Guide:

Download Documentation


Download Demo PA (ver. 1.1.3)
Click on this link to download a full functional demostration for your dotnetnuke portal. The only limitation is set on the number of tickets that can be stored.

NOTE: This download is available to Registered Users only.

NOTE: Uninstall your previous demo version before using 1.1.0 PA.
Buy Module (No source code) for 229.00 USD

Click the button below to buy EasyHelp via Paypal. Please download our Demostration PA before you buy and read the requirements note above. You will need to register before buy.