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HomeHomeBizSuite Module...BizSuite Module...Bugs and techni...Bugs and techni...General Exception ErrorGeneral Exception Error
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2/22/2012 9:36 AM
 
slash
Turtle Egg

Joined: 2/16/2012
Posts: 3
General Exception Error  (United States) Modified By slash on 2/22/2012 1:38:05 PM

I have numerous error in the Event Viewer like the one below. What is causing these to occur?

AssemblyVersion: 6.1.3

PortalID: 0

PortalName: GSNET

UserID: 2

UserName: admin

ActiveTabID: 105

ActiveTabName: Help Desk

RawURL: /dotnetnuke/HelpDesk.aspx

AbsoluteURL: /dotnetnuke/Default.aspx

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2

DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider

ExceptionGUID: 8e889e56-bb31-424e-a4f9-979da00c29bf

InnerException: Content

FileName:

FileLineNumber: 0

FileColumnNumber: 0

Method: System.Data.ProviderBase.FieldNameLookup.GetOrdinal

StackTrace:

Message: System.IndexOutOfRangeException: Content at System.Data.ProviderBase.FieldNameLookup.GetOrdinal(String fieldName) at System.Data.SqlClient.SqlDataReader.GetOrdinal(String name) at System.Data.SqlClient.SqlDataReader.get_Item(String name) at DotNetNuke.Entities.Content.ContentItem.FillInternal(IDataReader dr) at DotNetNuke.Entities.Modules.DesktopModuleInfo.Fill(IDataReader dr) at DotNetNuke.Common.Utilities.CBO.FillObjectFromReader(Object objObject, IDataReader dr)

Source:

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2/22/2012 11:32 PM
 
Davide G.
Ultimate Turtle

Joined: 2/5/2011
Posts: 1191

Hello,

yes this is a pending problem that we are trying to figure out with the help of the DNN comminuty. The error is thrown but no problems on the module are present; it is something related to reading the data from SQL in the DNN 6.x version.

We'll post an update as soon as we can.
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4/17/2012 10:14 AM
 
jonp
Turtle Baby

Joined: 4/17/2012
Posts: 10
Re: General Exception Error  (United States)
Glad to hear this is being worked on. Is there an update to this yet?
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4/19/2012 9:55 AM
 
Evisions
Turtle Egg

Joined: 4/4/2012
Posts: 3
Re: General Exception Error  (United States)
Hello, I have been running into this error as well... seems to happen when i hit the search tickets button (only while in administrator mode and only in browsers other than Internet Explorer) my current workaround is to use Internet Explorer as it doesn't seem to affect operator mode
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4/19/2012 10:56 PM
 
Davide G.
Ultimate Turtle

Joined: 2/5/2011
Posts: 1191

Hello, thanks for the input. We will run tests to reproduce the problem, which is very hard for us to undestand, as it seems to affect only a smaller part of our customers. We will be posting updates in this thread in the next two days.

Thanks
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