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HomeHomeBizSuite Module...BizSuite Module...Add-ons: option...Add-ons: option...Change Log or Audit TrailChange Log or Audit Trail
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10/25/2011 6:22 PM
 
klob1100
Turtle Egg

Joined: 10/25/2011
Posts: 3
Change Log or Audit Trail  (Philippines)
hi, im new to oldTurtle and tried to explore on community edition. I just want to know if is there anyways that admin can view report of change log or audit trail? thank you. :)
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10/25/2011 10:52 PM
 
Davide G.
Ultimate Turtle

Joined: 2/5/2011
Posts: 1191
Hello,

yes, you only need to enable the Logging entries, in Advanced -> Log Viewer -> Configure Log

Then, in each Ticket, you will also see single log of events for that ticket.

Hope this is what you needed!
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10/26/2011 12:04 AM
 
klob1100
Turtle Egg

Joined: 10/25/2011
Posts: 3
Hi David G. thanks for the reply.

Can i know what version your using? because i've tried to locate Advanced Panel but i didnt see any Log Viewer here. All i see are Notifications, Email Collector, Extended Fields and Field Visualization.

And a follow up question, does this feature log all events including the update of user information?
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10/26/2011 2:34 AM
 
Davide G.
Ultimate Turtle

Joined: 2/5/2011
Posts: 1191
Can you try in the "System" tab? I always confuse them, sorry :)
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